Important Conditions:

• Arrival: Customers must call merchant directly to confirm arrival time once purchase is completed (IMPORTANT)
• Visitors are not allowed on premises
• Self-Catering: Unless specified, customers are responsible to bring their own Food and Beverages
• Requests are not guaranteed and are subject to availability
• Booking confirmation must be shown by all customers on arrival (Download App)
• Allergies: All allergens and dietary restrictions must be communicated to property, prior to arrival
• Liability: Merchant is solely responsible to the purchaser for the care and quality of the advertised goods and services

Customer Conditions:

• Rates may vary by date and are subject to availability
• Pax: Property is rented for the number of people indicated at the time of booking
• Age requirement: If customer fails to declare a child or book wrong age group, additional charges may be required on arrival
• No cancellation policy: Once a booking is confirmed, there are no refunds or cancellations
• No-shows will be charged total rate; no refunds, rescheduling, or re-booking allowed 
• Mauritian citizens: ID card, passport or resident permit must be shown by all customers upon arrival (applicable for Reunion citizens also with merchant's approval), failure to do so will entitle the merchant to charge the current public rate
• All prices on MariDeal are inclusive of VAT

Force Majeure:

• Lockdown protocol: If a booking falls within a Lockdown period/Government restriction, it will automatically be cancelled and refunded as a store credit in your MariDeal account only
• Cyclone protocol: If a booking falls within Cyclone Class 3 or above, the reservation will automatically be cancelled and will be refunded in the form of store credit to your MariDeal account